07.19
Blank pages print between data pages on HP LaserJet 2430tn?
I’m a tech guy at a school, and one of the teachers has a HP LaserJet 2430tn on Windows XP Pro w/SP2.
After every page that prints, a blank page prints, and two blank pages print at the end.
I’ve looked over the print settings, and I can’t seem to find the problem. Here are the settings:
LPT1
Suppress Blank Pages: ON
Paper Size On Printer: Letter
Paper Size on Job: Letter
Paper Tray: Automatically Select
No. Of Lines: 60
Separator Page: None
I believe those to be the only settings that are relevant. I’ve tried restarting the Print Spooler, resetting the printer, restarting the computer, and reinstalling the driver.
Nothing seems to work, and I can’t find anything on Google.
I consider myself a pretty tech-savvy person, but this has me baffled. Any help would be appreciated.
Most likely cause is a driver setting NOT a printer setting, especially if it’s 1 used on a networked printer.
You list the paper size in tray as lettre (so I assume you are in USA)
make sure the printer driver is set to match this size, and that the document size in word is set to this also.
I can’t recall if it’s letter or A4 is slightly longer, but if either way 1 is slightly longer and narrower than the other. So if printer and driver are not set to match it could be throwing line feeds in odd places.
Try a print from a different application, for example, does a windows test page throw a spare page afterwards ? If you print 2 pages worth of raw text from Notepad does it throw extra pages. If yes, then remove printer driver and reload it CHECKING all the settings, if they previously looked OK, if you found a setting in driver looked wrong, try that first.
If it still does it, try installing driver on a different PC (laptop?) and test from there, if it still does it contact local HP support team, if it doesn’t then look into software setup on the “problem” machine.
having spent 5 yrs fixing printers I can assure you most problems of this nature are simply a driver setting, or a printer option setting, or can even be the paper tray guides not set right, so middetecting paper sizes.
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